Privacy Policy

Last updated: January 2026

Introduction

This Privacy Policy describes how Wristenergy ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)
  • Information you provide when contacting us through our contact form
  • Information about your plant interests and preferences
  • Website usage data and analytics (collected automatically)
  • Any other information you voluntarily provide to us

We collect this information directly from you when you interact with our website, contact us, or visit our shop.

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide customer service
  • To process and fulfill your requests
  • To improve our website and services
  • To send you information about our products and services (with your consent)
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your information only when required by law or with your explicit consent.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes physical, electronic, and procedural safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your personal information is stored securely and is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies. For more information about how we use cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Data Breach Notification

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth).

Overseas Disclosure

We primarily store and process personal information within Australia. If we need to transfer your information overseas, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to that information, or we will obtain your consent before such transfer.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: support@wristenergy.world
Phone: +61 3 9690 4579
Address: 186 York St, South Melbourne VIC 3205, Australia

We will respond to your privacy inquiries within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or by calling 1300 363 992.